If a game stops responding mid-play, these quick steps usually fix it:
- Refresh the game — close it and reopen it.
- Check your connection — an unstable connection is the most common cause of freezes and crashes.
- Clear your browser cache — if you're playing in a browser, this clears out loading issues.
- Update the app — if you're on the Android app, make sure you're on the latest version.
If a game crashed mid-round, don't worry — your balance and any active bets are tracked on our servers, not in the game window. If something doesn't look right after a crash, contact us and we'll check it for you.
Still stuck? Contact support →